Privacy Notice
Last Updated: June 4, 2026
At InsoleGeeks.com, available from https://www.insolegeeks.com, one of our main priorities is the privacy of our visitors. This Privacy Notice document contains types of information that is collected and recorded by InsoleGeeks and how we use it.
If you have additional questions or require more information about our Privacy Notice, do not hesitate to contact us at support@insolegeeks.com.
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we may collect include:
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Information You Provide Voluntarily: When you make a purchase, create an account, subscribe to our newsletter (e.g., using a discount coupon), or contact our customer support, we collect information such as your name, billing address, shipping address, email address, phone number, and payment information (processed securely through third-party gateways).
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Information Collected Automatically: When you visit our website, our servers automatically log standard data provided by your web browser. This includes your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, and other diagnostic details.
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Cookies and Tracking Technologies: We use cookies, web beacons, and pixels (such as Google Analytics and Meta Pixel) to track activity on our store, understand user preferences, and deliver targeted marketing advertisements. You can instruct your browser to refuse all cookies, but some parts of our site may not function properly as a result.
2. How We Use Your Information
InsoleGeeks uses the collected data for various purposes, including:
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To process, fulfill, and ship your orders, including sending order updates and tracking details.
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To provide, operate, maintain, and improve our ecommerce store and customer experience.
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To communicate with you, respond to inquiries, and offer dedicated customer support.
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To send you promotional materials, newsletters, special offers, and coupon codes (you can opt-out of marketing emails at any time via the "Unsubscribe" link).
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To detect, prevent, and address fraud, security breaches, or technical issues.
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To comply with applicable laws, regulations, and legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers strictly necessary to operate our business:
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Ecommerce Platform & Hosting: To power our online storefront.
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Payment Processors: To securely handle your credit card and financial transactions (e.g., Stripe, PayPal).
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Logistics & Fulfillment Carriers: To ship and deliver your purchased insoles (e.g., USPS, FedEx, UPS).
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Marketing & Analytics Partners: To analyze traffic, improve ad targeting, and manage email campaigns (e.g., Google, Meta, Klaviyo).
All third parties are legally obligated to protect your data and are prohibited from using it for any other purpose.
4. State-Specific Privacy Rights (U.S. Residents)
Depending on your U.S. state of residence (including California under CCPA/CPRA, Virginia, Colorado, etc.), you are granted specific rights regarding your personal information:
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The Right to Know/Access: You have the right to request a copy of the specific personal data we have collected about you.
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The Right to Delete: You have the right to request that we delete your personal information, subject to certain legal exceptions (such as ongoing order fulfillment or tax auditing purposes).
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The Right to Correct: You have the right to request that we correct inaccurate personal data.
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The Right to Opt-Out of Targeted Advertising: You can opt-out of the "sale" or "sharing" of personal information for cross-context behavioral advertising by managing your cookie preferences.
To exercise any of these rights, please contact us at support@insolegeeks.com. We will respond to your request within the legally mandated timeframe.
5. Children's Privacy
Another part of our priority is adding protection for children while using the internet. InsoleGeeks does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
6. Changes to This Privacy Notice
We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page and updating the "Last Updated" date at the top of this document. You are advised to review this Privacy Notice periodically for any changes.
7. Contact Us
If you have any questions or suggestions about our Privacy Notice, do not hesitate to contact us:
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By Email: support@insolegeeks.com
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By Visiting our Contact Page: https://insolegeeks.com/index.php?main_page=contact_us
